CIMB Bank Berhad and CIMB Islamic Bank Berhad announced on Apr. 8 targeted assistance measures to support individual and business customers impacted by ongoing geopolitical uncertainties in the Middle East.
The bank said these measures are intended to ease immediate financial pressures, support cash flow continuity, and help customers remain resilient during a period of heightened uncertainty. The relief program offers tailored assistance for both individuals and businesses, including small and medium enterprises, based on their specific financial circumstances.
Novan Amirudin, Group Chief Executive Officer of CIMB, said, “Amid heightened global uncertainties, it is critical that we continue to support the economy and ensure our customers remain resilient. CIMB is committed to standing alongside our customers as they navigate evolving challenges, ensuring financial support remains available. These measures are aimed at providing timely and practical support to help customers manage their financial commitments and sustain business continuity during this period.”
Eligible customers may receive up to six months’ payment relief on loan and financing facilities. Business clients can also access customised restructuring and rescheduling solutions designed to help them manage repayment obligations while sustaining operations. Customers interested in seeking assistance can apply through Payment Assistance Programme forms available on CIMB’s website or the CIMB OCTO app. They may also contact their Relationship Managers or visit any CIMB branch nationwide.
Further information about the targeted assistance program is available at https://www.cimb.com.my/en/personal/help-support/relief-assistance/relief-and-support.html.


